Group Unity
The Meeting Reminder
  Increasing Productivity from Meetings and Conference Calls Issue #1  

Increasing Attendance

Voice Broadcast Increases Conference Call Attendance

Meetings 101: When Fishing, Use the Right Bait

Simple but Effective, Automated Email Reminders

Use Operator Call Notification for Important Calls



Voice Broadcast Increases Conference Call Attendance

Under-attended conference calls are a frustration that can cost you both time and money. A new feature that has been released for all Group Unity audio conference users is Voice Broadcast - an easy-to-use and inexpensive way (it's free) to reduce "no shows" and increase the effectiveness of your conferences.

Voice Broadcast lets you send a phone message - recorded in your own voice - to your call's participant list. Notify your audience about the call's details, pre-call requirements or any other information that you wish to share. It's a powerful way to remind your expected participants about the call and increase your attendance figures.

Talk to your Group Unity sales advisor or Click Here to request more information on this feature.



  

Welcome to The Meeting Reminder, an educational newsletter for Group Unity customers. Our goal is to provide new ideas and techniques that help our customers maximize their meeting and conference call effectiveness.

This Issue's Challenge: "How can I increase attendance at my next meeting or on my next conference call?" Communication is only effective if there are people to listen and participate. The following articles will cover driving up attendance for calls and meetings.

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  • Meetings 101: When Fishing, Use the Right Bait
  •   Sometimes getting your participants to show up at a meeting can be difficult... and you know its not a matter of them having the right time and location. What actions can be taken to make sure everyone attends? The following are a few suggestions of bait to increase attendance at any meeting or conference call.

    First, do you have the right audience for the meeting? People only want to attend meetings or calls that are relevant to their work or interests. For small meetings, actually think about each participant for the value they will bring to the meeting, or the value the meeting will bring to them. For larger meetings, examine the group at category levels, such as departments or industry groups. Can single representatives go instead of everyone?

    Second, sell your meeting. Yes, actually promote why your participants should attend your meeting. Lay out the benefits that they will receive or miss out on if they don't show up. Your meeting is taking up time that they could be doing something else, so remind them why it will be worth their while.

    Third, have an agenda and publish it in advance. This lets participants know what to expect both in terms of time, content and advance preparation. This is the output of the first two points above and demonstrates that your meeting will be orderly, on time and relevant. Also ensure all location and time details are included.

    Fourth, tie incentives to attending the meeting. Some positive incentive examples include offering a random prize (candy bar, vacation day, baseball tickets), recognition of an individual, telling humourous stories, food or drinks -- any variety of extra incentives. Even the smallest reward will go a long way in what may otherwise be perceived as a less than fun event. Negative incentives are also sometimes useful, such as the removal from a particular group or failing to fulfill a predefined performance criterium. Choose something that fits within your company's culture.

    Find the right bait and your meeting participants will return again and again.

  • Simple but Effective, Automated Email Reminders
  •   Have you ever misplaced the dial-in instructions, deleted the dial-in email or somehow got the wrong instructions? If so, this probably has happened to your participants as well. The following feature is for Reservationless-Plus Audio Conferencing Users only.

    Automated email reminders are a simple but effective way to ensure the correct dial-in information is sent to participants as well as sending them a reminder before the call.

    The automated scheduler knows your code information, so no need for you to remember or re-type the numbers. Additionally, you can tell the scheduler how often a reminder email should be sent to participants. A recommended suggestion is 30 minutes prior to the call.

    To use this free feature, logon to teleconferencingcenter.com and click "Schedule A Conference". Enter your user information and follow the instructions.

    For more information on Reservationless Plus conferencing Click Here

  • Use Operator Call Notification for Important Calls
  •   Call Notification ensures that participants are aware of the conference call and places an atmosphere of importance around the conference event. Request Call Notification when scheduling your Operator assisted conference call and provide the names and telephone numbers of your participants and an Operator will notify them of the conference details. There is $1 charge for each called party.

    For more information on Operator Assisted conferencing Click Here


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